Britannia

Company Name:
Britannia

Job Title:
Quality Officer

Job Location:
Perundurai, Tamil Nadu

Description:

Welcome to Britannia Industries. We are a company with a 130 +Years legacy of creating snacks full of exciting goodness! Our journey began in 1892 when a group of businessmen in Kolkata, formed a company to manufacture biscuits. Over the years, our product portfolio has expanded to include a range of delicious and nutritious snacks that are loved by people across the country.

Today, we serve a billion people across India, on various consumption occasions catering to different tastes. Our products are available in every corner of the country. Tasty food is integral to good living, and we take great pride in providing products that are not only delicious but also nutritious.

Our vision is to be a Responsible Global Total Foods company. We believe that food should be both tasty and healthy, and our product portfolio reflects this vision. From our classic biscuits and cakes to our new range of healthy snacks, we are committed to offering products that are good for you and good for the planet. At Britannia, we are constantly working towards making exciting new products for all consumer segments and consumption occasions. Our R&D team is passionate about developing innovative products that reflect evolving consumer preferences. We believe that innovation is key to our success, and a key reason for our leadership in the market. Our product portfolio includes a wide range of biscuits, cakes, and snacks that are loved by people of all ages.

Our classic biscuits such as Good Day, Marie Gold, and 50-50 are household names in India. Our cakes and breads are a staple at birthdays and special occasions. We also have a range of healthy snacks such as NutriChoice Digestive Biscuits and NutriChoice 5 Grain biscuits that are perfect for the health-conscious. We are committed to being a responsible and sustainable company. We believe that it is our responsibility to take care of the planet and the communities in which we operate. We champion several initiatives to reduce our environmental footprint, including using renewable energy sources, reducing packaging waste, and promoting sustainable farming practices.

We also believe in giving back to the communities in which we operate. Through our various CSR initiatives, we have been able to make a positive impact on the lives of thousands of people across India. Our initiatives include programs for education, health, and nutrition, and we work closely with local communities to understand their needs and provide support where it is most needed.

At Britannia, we believe that our success is not just measured by our financial performance but also by our impact on society and the environment. We are committed to being a responsible and sustainable company, and we believe that our actions today will shape the future. Britannia Industries is a company with a rich legacy and a commitment to innovation, sustainability, and responsibility. We are proud to serve a billion people across India and to provide products that are both delicious and nutritious. With our focus on R&D, innovation, and sustainability, we will continue to uphold the standards of leadership in our industry.

Statutory Compliance:

Ensure wrappers are checked for presence of correct
addresses, veg logo, mandatory declarations & necessary documentation maintained

Ensure sufficient samples are checked for weight at every stage of production

Ensure immediate action in process to correct the non-adherence before continuing

Verification of compliance to pack weights by random sampling on regular basis

Ensure no lots detected with underweight packs are released without 100% checking & sorting
Ensure functioning of coder with legible printing on each & every pack across SKUs

Ensure systems are followed during change in date, shift, supervisor’s name with necessary documentation
Verification of compliance to coding by random sampling on regular basis

Ensure all weighing balances & dead weights are calibrated as per schedule & not in use without necessary certification

Consumer Complaints

Share each & every complaint as & when they are received with CP management & concerned supervisors, operators & shop floor workers

Identify probable causes of the complaint irrespective of sample availability in consultation with CP management, supervisors, operators & workers

Assist in designing corrective & preventive measures along with the team & implement the same with immediate effect

Evaluate the effectiveness of action through regular evaluation of process & product & trend of complaint of similar nature in subsequent months.

Analyze all complaints registered in terms of category, SKU, extent, trend etc. & share with CP management on regular basis to demonstrate status of improvement & drawing up further action plan

Benchmarking

Visit to retail outlets & distribution points weekly once for understanding customer & consumer quality concerns
Evaluate competition products in terms of grammage, packaging, product quality features etc.

Identify improvement opportunities & share action plans with operation & quality for improvements

Measure effectiveness of improvement through market evaluation & customer feedback
Process Improvement Initiatives
Identify and prioritize
improvement opportunities in areas like system , process, cost,time in consultation with operations & quality & apply project based approach towards improvement

Periodically review improvement in the overall quality of processes and systems at the factory

Management information System

Send periodic summary report on factory quality performance to quality manager

Communicate critical to quality & food safety concerns to quality manager & all other concerned as soon as they are observed.

Apply Here: https://portal.turbohire.co/job/publicjobs/MeW3qfSsDDYAz5BO2HvMUEUw1H2ZLFLrHSBadqqNFHw_Hel4YRj4Z72JXfMzQkAu